If you are not completely satisfied with your purchase, you may return unwashed and unused items within 30 days of purchase.

• Please email us at returns@moosegoosebaby.com to initiate a return. Be sure to include your order number and contact information in your email.
• Merchandise must be in unused, unwashed condition with original tags attached.
• We are a small business so all return shipping and handling costs are the responsibility of the customer. We hope you understand.
• We can only refund to original forms of payment. For gift returns we can issue a store credit to gift recipient.
• Please allow 5-7 days for us to process each return. You will receive a confirmation email once from us the return is processed and the refund is issued.
• Please keep your tracking information until you've received your refund/store credit. In case of a lost package, we will ask for proof of shipment to verify the items were shipped back to us.